Frequently Asked Questions

Answers to you Hands Off Hosting and Design Questions

Do you have questions about Hands Off Hosting and Design’s services. We have answer to some of the most commonly asked questions below.

Yes. No matter how many precautions you take it is still possible to get hacked.  There is no 100% secure system, but we greatly reduce the changes and protect your site from being black listed.

We will fully clean any site hacked under our maintenance plan.

When a website is in a blacklist, the search engine is expelling a site from their list. When a website is blacklisted, it loses almost 95% of its organic traffic, which can rapidly affect revenue. Usually, a website gets into blacklist when it contains something harmful to the user, for example, malware.

No. It’s actually a good practice to have your email hosting separately from you website hosting.  If your website is hosted with your email, you could potentially loose your email history any time you move you website to a new host.  Also you can experience temporary email outages while moving your website to a new host.

A few reputable email providers are:

  • G-Suite by Google
  • Zoho mail
  • RankSpace
  • Tutanota

Keeping your WordPress website core, plugins and themes up-to-date will prevent your website from being vulnerable to malware infections and outside attacks

Send us a message by going to the pricing page or just click here.

All of our hosting plans include maintenance. We DO NOT offer maintenance free hosting. This keeps your website secure and running properly.